MESSA COVERAGE NOTICE
MESSA’s Member Service Center is open to handle any questions members may have about their benefits. MESSA members can call 800.336.0013 between 8 a.m. and noon, and 1 to 5 p.m., Monday through Friday for help. Members can also chat online during those same hours by logging into their MyMESSA member portal and clicking the chat icon in the bottom right corner.
Below are the updates/changes to Health Savings Account (HSA) rules due to the CARES Act provided by MESSA (4/23/20).
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The CARES Act or Coronavirus Aid, Relief, and Economic Security Act has created a temporary safe-harbor allowing HSA-compatible health plans to cover telemedicine and remote care services before an HSA participant meets their deductible. In other words, health plans can cover remote care services in the same way they cover preventive care services without interrupting a participant's HSA eligibility.
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The CARES Act includes a provision that allows members to use health account funds to pay for over-the-counter (OTC) medications without needing a prescription.
- The CARES Act extended the list of HSA qualified expenses to include menstrual care products. MESSA is making updates to extend these provisions to you.
The link below at Health Equity provides great examples and FAQ’s for you.
https://healthequity.com/cares/
MESSA has taken the following steps to ensure access to care for all MESSA members and their covered dependents: (3/19/2020)
•MESSA will fully cover medically necessary testing and treatment for COVID-19 for all MESSA members and their covered dependents. Members will not have to pay a deductible, copayment or coinsurance.
•MESSA will fully cover medical and mental health telehealth visits with in-network providers through May 31 at no cost to members and covered dependents. Medical or mental health appointments with a member’s current in-network provider that are conducted over the phone or online also will be fully covered through May 31. Note: Due to the ongoing public health crisis and the system updates necessary to waive the cost, it may take as long as six months for a member to receive a credit.
If you have any questions, contact Group Services at 888.888.4167 or via Online Chat in the Business Administration Center, Monday through Friday from 8 a.m. to 5 p.m. We value our relationship with you and want you to know that we’re here for you during this challenging time.
MESSA contact numbers that may be helpful for addressing any questions that you may have regarding coverage and the application of benefits